Privacy Policy
Privacy Policy for MindOk (A product of Advertia Pvt Ltd)
1. Introduction Advertia Pvt Ltd (“we”, “our”, “us”) operates the website www.mindok.in (“Service”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and ensuring a safe online experience. By using MindOk, you agree to the terms described below.
2. Information Collection and Use We collect several types of information for various purposes to provide and improve our Service to you. The types of data we collect include:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your email address, name, phone number, and any other data you choose to provide.
- Usage Data: We may also collect information on how the Service is accessed and used. This data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
- User Registration: When you create an account, we collect your name, email address, and other relevant details to personalize your experience.
- Communication Data: We may collect information from your interactions with our experts, counselors, and other users. This includes chat logs, appointment details, and feedback.
- Usage Analytics: We gather data on how you use MindOk, including session duration, pages visited, and interactions. This helps us improve our services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and personalize content.
3. Use of Data Advertia Pvt Ltd uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- Service Delivery: We use your data to provide mental health services, appointment booking, and personalized content recommendations.
- Communication: We may contact you regarding appointments, updates, or relevant content. You can manage your communication preferences in your account settings.
- Analytics and Improvements: We analyze usage patterns to enhance our platform, identify areas for improvement, and tailor our offerings.
- Legal Compliance: We comply with applicable laws and regulations related to data protection and privacy.
3. Data Security Measures
- Encryption: We employ industry-standard encryption protocols to protect your data during transmission and storage.
- Access Control: Only authorized personnel have access to user information, and strict access controls are in place.
- Third-Party Services: We do not share your data with third parties without your explicit consent, except as required by law.
4. Your Rights
- Access and Correction: You have the right to access and correct your personal data. You can review and update your information in your account settings.
- Data Portability: Upon request, we will provide your data in a structured, commonly used, and machine-readable format.
- Deletion: You can request the deletion of your account and associated data. However, certain legal obligations may prevent immediate deletion.
5. Contact Us : If you have any questions, concerns, or requests related to your privacy, please reach out to us at support@mindok.in.
