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Terms And Conditions

Terms and Conditions for MindOk (A product of Advertia Pvt Ltd)


1. Introduction Welcome to www.mindok.in (the "Website"). These terms and conditions outline the rules and regulations for the use of MindOk, a product of Advertia Pvt Ltd. By accessing this Website, we assume you accept these terms and conditions in full. Do not continue to use MindOk’s Website if you do not accept all of the terms and conditions stated on this page.


2. Intellectual Property Rights Unless otherwise stated, Advertia Pvt Ltd and/or its licensors own the intellectual property rights for all material on this Website. All content, trademarks, and branding associated with MindOk are owned by Advertia Pvt Ltd. All intellectual property rights are reserved. You may view and/or print pages from www.mindok.in for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from this Website
  • Sell, rent, or sub-license material from this Website
  • Reproduce, duplicate, or copy material from this Website
  • Redistribute content from MindOk (unless content is specifically made for redistribution)
  • Users are prohibited from reproducing, modifying, or distributing MindOk’s content without explicit permission.

3. User Accounts To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.


4. User Responsibilities

  • Eligibility: Any person is free to use MindOk. By using our services, you confirm that you meet this requirement.
  • Account Security: Keep your login credentials secure. Notify us immediately if you suspect unauthorized access to your account.
  • User Conduct: Be respectful, follow community guidelines, and refrain from harmful behavior. MindOk is a safe space for all users.

5. Services Provided MindOk is an aggregator platform for mental health counseling services. The platform connects psychologists and psychiatrists ("Providers") with users ("Patients") who seek counseling services. While we strive to ensure the quality of the services provided, Advertia Pvt Ltd is not responsible for the advice or counseling provided by the Providers, nor does it guarantee the effectiveness of such services.

  • Appointment Booking: Users can book appointments with psychologists, counselors, and psychiatrists through our platform.
  • Educational Content: We offer educational articles, videos, and resources related to mental health and well-being.

6. Payment and Fees Patients are required to pay the fees set by the Providers for the services rendered through the platform. All payments are processed through secure third-party payment processors. Advertia Pvt Ltd is not responsible for any issues that arise during the payment process. Please ensure that you read and understand the terms provided by the payment processor before proceeding with any transactions.


7. Cancellation and Refunds Cancellation and refund policies are governed by our Refund Policy. Please refer to that section for detailed information on how refunds are handled.


8. Limitation of Liability In no event shall Advertia Pvt Ltd, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort, or otherwise, and Advertia Pvt Ltd, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.


9. Disclaimers

  • Not Medical Advice: MindOk’s content is for informational purposes only. It does not substitute professional medical advice.
  • Availability and Downtime: While we strive for uninterrupted service, occasional downtime may occur due to maintenance or technical issues.

10. Governing Law These terms and conditions are governed by and construed in accordance with the Indian Laws of Kolkata High Court, and you irrevocably submit to the exclusive jurisdiction of the courts in this State or location.


11. Changes to Terms Advertia Pvt Ltd reserves the right to revise these terms at any time as it sees fit, and by using this Website, you are expected to review these terms on a regular basis to ensure you understand all terms and conditions governing the use of this Website.


12. Contact Information If you have any questions about these Terms, please contact us at support@mindok.in.

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